TEACHMIX
Terms and Conditions
Our Agreement
Although we tried to avoid it, our lawyers told us there was
no way we could be in business without setting out the terms of
this agreement. This agreement is a legal document which sets
out your rights and obligations, and those of Teachmix, in relation
to the fantastic services offered by us through this site or any
of the other Teachmix sites to which we link.
Effect of this agreement
Viewing of the Teachmix site itself is free; but when you register
for the site, you agree to the terms of this agreement, and you
re-affirm that agreement every time you use the Teachmix services,
so we recommend you read this agreement so you know what you're
getting yourself into.
Applicable law
Teachmix is a company registered in England, and every sale,
shall be deemed to be performed in England.
English law shall govern each transaction, including (without
limitation) all contractual and other relationships, which arise
as a result of such sales. You and we submit to the non-exclusive
jurisdiction of the English courts in relation to any disputes
arising out of any sale.
Making a contract with us
In return for the excellent service we will give you, we ask
that you agree to register for Teachmix sales using your correct
name, address and any other requested details. You may be asked
to enter credit, debit or charge card details. You must ensure
that (a) you are fully entitled to use that card at the time when
you provide those details to Teachmix, and when you use the card,
and (b) the card has available funds to cover all charges incurred
on it in the course of buying from us. If any of the information
you enter becomes incorrect or is superseded, then please notify
us with the corrected information immediately.
In any event, to register for Teachmix services, you must legally
be able to enter into contracts for goods and services that you
may buy here. Generally, this means that you must be at least
18 years old and sane.
Misuse of our site
Don't mess with us. Teachmix reserves the right to suspend or
terminate any members accounts which, is, or appears to us in
our absolute discretion, to be, in breach of any of the provisions
of this agreement.
Tax & Duties
We will reluctantly have to charge VAT on all goods and services
where applicable. And if you want your purchase to be delivered
outside the European Union, you will automatically be responsible
for paying all applicable duties. Sorry!
Corrections
You may think we are just making this stuff up but in fact, descriptions
of goods and services included in the Teachmix site are accurate
to the best of our knowledge. We do our best to correct errors
or omissions as soon as we are aware of them.
Copyright
You accept that the images and designs used on the Teachmix website
are the property of Teachmix or their respective copyright owners,
and are used by Teachmix pursuant to express authorization from
copyright owners or their agents. You acknowledge that all copyright,
trademarks and other intellectual property rights in and relating
to Teachmix are vested in Teachmix or our partners where appropriate.
You must not use, reproduce, modify or distribute our images or
any part of those images in any manner, whatsoever. Not only will
this make us throw our toys around but, in the event that there
is any dispute between us in relation to this issue, you agree
that until the matter is resolved, an interim injunction will
be an appropriate remedy. An Interim injunction is a court order,
which would prevent any further use or distribution of the image
that we are concerned about, until a final court hearing where
the court will make a decision on all the facts.
Loss
Please be aware that we will not be liable to you or any third
party for any indirect or loss or damage, or for any loss of data,
profit, revenue, business or management time, howsoever caused.
This does not affect your statutory rights as a consumer.
Consequential Loss
In the event of consequential loss, Teachmix can only be responsible
for the cost of your order.
Negligence
Nothing in this agreement limits Teachmix's liability for personal
injury or death resulting from our negligence.
Reasonable Control
Teachmix shall not be liable for any failure to perform its obligations
under this agreement if caused by matters beyond our reasonable
control. Without limiting ourselves here in any way, we were thinking
of a hand of God, or alien invasion.
Changes to this Agreement
Teachmix reserves the right to change the terms of this agreement
from time to time, and post a new version on our website. The
new version will take effect from the day of posting on the site.
Price and availability information are also subject to change
without notice.
Severability
In the event that any term of this agreement is held to be unenforceable
or invalid by judicial decree or decision, the remainder of this
agreement shall remain valid and enforceable.
Registration
Teachmix Ltd is a Company registered in England under registration
number 05656808, at 25 Harley Street London W1G 9BR.
Security and Privacy
As you're concerned about security and privacy. We want to reassure
you that any information you give us during the registration or
ordering process as well as any that we know about you by other
means will be well protected. We also feel it is important that
you know exactly how any information you give us is used and that
all information is collected lawfully and in accordance with the
Data Protection Act 1998.
How we use your data
The privacy policy forms part of the agreement between us, and
by purchasing goods from our site, you agree to be bound by the
terms and conditions of the agreement between us. You also give
your consent to the way we may handle your personal data in the
way stated in this policy statement. Teachmix will not use this
data, or disclose it to any other party, either during registration
or at any other time, without your express permission, given during
registration or at some other time.
We may also contact you in respect of special offers or competitions,
but only if you have elected to receive this by checking the opt-in
box during the registration procedure or competition entry page,
or entered your email address on the home page mailing list submission.
To provide a service that meets our customer needs, we may collect
personal data relating to the popularity and usage of particular
aspects of the site or related Teachmix sites. However this data
will be used or aggregated only on an anonymous basis.
How we protect your data
Any credit card information you give us will be held at a secure
and separate site, and once we have authorised your purchase,
we will delete part of the number and details, so that even in
the highly unlikely event that our site security was breached
for any reason your credit card details would be unusable.
If you have any questions about the way information about you
is used, please contact us at info@teachmix.co.uk
Availability Of Goods You Order
If Teachmix has insufficient stock to deliver the goods ordered
by you, we will notify you as soon as possible and any sum debited
by Teachmix from your credit card will be re-credited to your
account and Teachmix will notify you by email at the address given
by you in your order form. The refund will be made as soon as
possible and in any event within 30 days of your order. Teachmix
will not be obliged to offer any additional compensation for disappointment
suffered.
Delivery Of Goods To You
a. Teachmix will post, or arrange a courier on your behalf for,
the goods ordered by you to the person and address you give Teachmix
at the time you make your order. The consignee (i.e. the person
to whom the consignment is sent) will be the declarant and importer
into the country for which the consignment is destined. For non-UK
destinations, the consignee will be responsible for both customs
clearance and payment of customs duties and local taxes where
required. Each item ordered will be treated as a separate sale
and will be shipped and paid for separately.
b. Delivery will be made as soon as possible after your order
is accepted and in any event within 30 days of dispatch of the
order. All delivery times quoted on the web site are estimates
only, based on availability, normal processing and delivery companies.
c. You will become the owner of the goods you have ordered when
the goods are dispatched to you from our premises.
Customs charges
If you are ordering goods for delivery outside of the UK, please
note that your consignment may be subject to import duties and
taxes, which are levied once the goods reach the country of destination.
Any such charges levied in relation to customs clearance must
be borne by you. It is accepted by you that Teachmix has no control
over additional charges in relation to customs clearance. Teachmix
recommend that you check with your local customs officials or
post office for more information regarding importation taxes /
duties that may be applicable to your on-line order. You will
be the importer of record and responsible for any import VAT and
duty that may be borne. In addition, any charges for import clearance
will be borne by you, the customer.
Liability
This is as follows:
a. If the goods Teachmix delivers are not what you ordered or
are damaged or defective or the delivery is of an incorrect quantity,
Teachmix shall have no liability to you unless you notify Teachmix
in writing at the Teachmix contact address of the problem within
10 working days of the delivery of goods in question.
b. If you do not receive goods ordered by you within 30 days of
the date on which they were dispatched to you, Teachmix shall
have no liability to you unless you notify Teachmix in writing
at the Teachmix contact address of the problem within 40 days
of the date on which the goods were dispatched to you.
c. If you notify a problem to Teachmix under this condition, Teachmix's
only obligation will be, at its option:- to make good any shortage
or non-delivery; to replace or repair any goods that are damaged
or defective; or to refund to you the amount paid by you for the
goods in question to the original method of payment.
d. Teachmix will not be liable to you for any indirect or consequential
loss or damage arising out of any problem you notify to Teachmix
under this condition and Teachmix shall have no liability to pay
any money to you by way of compensation other than to refund to
you the amount paid by you for the goods in question under paragraph
(c) above.
e. Nothing in this condition is, however, intended to limit any
rights you might have as a consumer under applicable local law
that may not be excluded nor in any way to exclude or limit Teachmix's
liability to you for any death or personal injury resulting from
its negligence.
Nothing in this contract creates any right, which is enforceable
by any person who is not a party to the contract.
Force Majeure
Teachmix shall have no liability to you for any failure to deliver
goods you have ordered or any delay in doing so or for any damage
or defect to goods delivered that is caused by any event or circumstance
beyond its reasonable control.
Invalidity
If any part of these conditions is unenforceable (including any
provision in which Teachmix excludes its liability to you) the
enforceability of any other part of these conditions will not
be affected.
Complaints
Teachmix operate a complaints handling procedure, which is used
to try to resolve disputes when they first arise. If you have
a complaint, please contact the Customer Service department at
the following address:
E-Commerce Customer Service
Teachmix UK Ltd
The Old Truman Brewery
91 Brick Lane
London E1 6QL
Shipping
Each item on your order will be charged and shipped out to you
separately, as soon as it is available in our warehouse.
Please ensure that your shipping address details are correct,
as they are used exactly as inputted by yourself when submitting
your order. We are not responsible for orders with incorrect or
missing information should they not reach you.
You have a choice of Shipping Methods, and the following delivery
times can be used as a guideline and will depend on stock availability.
The following delivery times can be used as a guideline and will
depend on stock availability:
UK Standard Delivery:
This will be dispatched with free delivery via Standard UK Mail.
We would advise that packages usually sent by this method are
received within 2-5 working days from dispatch.
UK Royal Mail Special Delivery:
This method is fully secure and we can track and trace the order
for you. Orders placed by this method should reach you on the
following working day, though there may be delays. We will endeavor
to ensure that goods leave our fulfillment centre on the day the
order is received, providing the item is in stock or on the same
day the goods reach us from our suppliers. However, goods dispatched
after 3pm may not be collected until the following day. Please
note that goods dispatched on a Friday will normally be delivered
the following Monday. Goods dispatched on Saturday / Sunday will
normally be delivered on the following Tuesday. Orders sent via
this method will require a signature upon receipt.
Standard Airmail:
You will be charged a shipping cost for each item placed on your
order. Upon entering the shipping country, deliveries will enter
the postal system of the country concerned. It is our experience
that goods delivered using this method arrive within 5-7 days
of dispatch for European destinations, and within 7-10 days of
dispatch for the Rest of the World.
Overseas Courier Delivery:
You will be charged a shipping cost for each item placed on your
order. Orders will be dispatched using Royal mail. This method
is fully secure, and we can track and trace the shipment for you.
Orders placed by this method should reach you within 2-3 days
of dispatch for European destinations, and within 3-5 days of
dispatch for the Rest of the World. Orders sent via this method
will require a signature upon receipt.
Pricing and Payment
Paying by Credit or Debit Card:
We accept VISA, MasterCard, Eurocard, American Express, Maestro
(previously Switch), Solo, Visa Electron.
Our site is secure and orders will go through Pay pal. For further
details check out on www.paypal.com
Your account will not be debited until your order has been dispatched
at which point our acceptance of your order takes place.
Please ensure that the expiry date on your payment card is after
the anticipated dispatch date of your order as payment is taken
on dispatch. If the card has expired we will be unable to ship
your order.
Your credit or debit card will be charged at the time you are
processing your order
Pricing
All charges are in UK Pounds.
Prices are subject to change without notice.